BAQ Technology Business Assessment Questionnaire – Technology Company name Email address Is there someone who handles your IT for you who would be better answering IT questions? If so who? How many computer work stations do you have? What operating system(s) do you use on the work stations? WindowsMacLinux Do you have any servers? YesNo a. If so, how many are: In-house , Co-located , Hosted ? b. If so, what does each do? 1. 2. 3. Do you have Uninterrupted Power Supplies (UPS) on every workstation and server? YesNo If no, do you use surge protectors (not power strips)? YesNo Do you plug your monitors and peripherals into the surge protectors or UPS? YesNo Please provide the name of your Internet service provider (ISP): Type: Dial-upDSLCableSateliteFiver Optic Do you have an automated backup system? YesNo Do you remove backups from the premises regularly? YesNo Have you tested your back up system by attempting to restore files? YesNo What email program do you use? Do you have a need to save emails and/or instant messages? YesNo Do you use cloud services? YesNo a. If so, what are they? b. What anti-virus software(s) do you use? YesNo What other software is installed? Microsoft OfficeOutlookOutlook ExpressQuickbooks a. b. c. d. Are software updates including virus definitions automatic? YesNo Do you use “point of sale” (POS) system? YesNo If so, what one? Does your business need high computing power for graphics? YesNo Does your business need high computing power for accounting and/or database management? YesNo Does your business need a solution where clients/customers can share documents? YesNo Does your business need a way to sign documents online? YesNo Do you need to access your computer(s) and/or network remotely? YesNo Does your business use special peripherals? YesNo If so, what kind? Do you have a fax machine? YesNo Do you forward faxes to your computer? YesNo Do you use an I-pad and/or smart phone in your business? YesNo Do you regularly change passwords? YesNo Are your passwords comprised of various types of characters (alpha, numeric, symbols)? YesNo Do you keep passwords on “cheat sheets” near your desk? YesNo How many years of experience do you have using computers? What security have you implemented? Hardware FirewallSoftware FirewallNone Name 3 sources where you acquire your technology? 1. 2. 3. Who maintains operation and care of hardware and software? Do you have a budget for computer maintenance and upgrades? YesNo Would you benefit from live video like Skype? YesNo Note that #1 means you strongly agree, #2 means you somewhat agree, #3 means you neither agree nor disagree, #4 means you somewhat disagree and #5 means you strongly disagree. Our tech infrastructure is strong 12345 We’re always on the lookout for new technology 12345 We supply our staff with the best technology available 12345 I am constantly challenged by new technology 12345 I believe nationally branded computers are better than local custom builds 12345 Δ